Privacy Policy
Your trust is our most valued anchor. This policy outlines how we safeguard your information during your journey with us.
Introduction
At Madonna House Boat, we are committed to protecting the privacy and security of our guests' personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, book a stay, or interact with our services.
Information We Collect
When you interact with our services, we may collect the following types of information:
- Identity DataName, nationality, and government-issued identification for check-in requirements.
- Contact DataEmail address, phone number, and physical address for reservations and communication.
- Booking DataTravel dates, number of guests, and specific vessel preferences.
- Technical DataIP address, browser type, and usage patterns on our digital platform.
How We Use Your Data
We process your data primarily to fulfill our contractual obligations to you and for our legitimate business interests, including:
- Processing and confirming your houseboat reservations.
- Communicating updates regarding your upcoming voyage.
- Complying with local maritime and tourism regulations in Kerala.
- Improving our website experience and hospitality services.
- Ensuring the safety and security of all our guests.
Our Security Commitment
We implement industry-standard technical and organisational measures to protect your data. This includes encrypted communication channels and secure storage protocols for all guest information.
Last updated: May 2026